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Professional and Global service network

Growatt owns a 260 pre-sale and after-sale engineers service team, and a sales team covers all over the world. For some remote areas Growatt has set up local warehouse to ensure reliable and efficient service for our clients.

Fast responding customer service

We provide 365 days global online support in every year
Please choose Growatt Golden Service

If you need more support, please click the link

http://www.ginverter.com/en/Contact

Professional Training

Along with comprehensive nationwide sales coverage, Growatt is strengthening its service capability across India,Europe and Australia. Now ongoing is our installation and maintenance training program in some main countries like Australia and Netherlands. Service experts from both the headquarter and local office provide technicians the training on installation, maintenance,troubleshooting etc for local customers.

Value-added service

  • Solar plant designing - Shine design

    Growatt has its own solar farm designing software with all kinds of customized settings,can help people to become experts in solar farm designing.

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  • Online intelligent customer service system(OSS)

    Growatt is one of the first inverter manufacturer to provide online service system, based on big data and remote diagnose technology.Our online service system will provide high efficient remote service and maintenance.

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  • Online Payment Warranty Extension

    Online Payment Warranty Extension is an efficient & convenient way to extend your inverter factory warranty to 10years, 15years or even 20 years by paying for it online in our OSS system.

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